Testimonials
I just want to say how much I value and rely on the support from your staff. The strain of caring for (service user) day in and day out is immense as he is deteriorating, and, despite also having some night sits from Marie Curie, I feel under pressure a lot of the time.
It can't be easy ensuring there are always staff to attend all your service users, at the right time and in the right way, but I have come to rely on the times when the girls diffuse the tension and calm (service user) with their humour and professionalism.
Thank you and all your colleagues who work to ensure we both benefit from (service user's) care package.
Kind regards
A service user's family member.
"I wanted to email you and thank you all for the care that you gave my mother whilst she was staying with us. I was extremely impressed by the professionalism that your company showed from the initial interview to the high standard of care that all the staff gave to my mother.
The carers were wonderful with Mum, showing initiative when needed, which was much appreciated by me. For me, hearing the carers chat away to Mum was a delight and I was able to have a break knowing that she was in good hands. Thank you. "
A service user's family member.
"These guys deserve more than 5 stars. My mum who was palliative care was shown so much respect by these guys. My mum was a very proud lady and i new she wasn't to happy about having people help her with personal care, but what can I say, the girls made her feel really comfortable, she had a little laugh with them. I want to thank you all from the bottom of my heart for being so kind to my mum and the rest of my family. (name) your are a star and (name) I can't thank you enough. I highly recommend all of you, you are truly amazing. Thanks.
A service user's family member.
"Thank you so much for all your hard work, you've made a huge difference to all our lives"
A service user's family member.
"Dear Sarah, this is a courtesy email to say that we have been privileged to have these carers from Unite Care Group agency who have been looking after (service user) for the last few weeks. We are impressed by the quality of care they provide. They always attend on time, clean, well organised and tidy. We have found them to be sociable, friendly and most importantly trust worthy and reliable. We would be grateful if you would share this with the team and looking forward to continue to have the care from Unite Care Group"
A service user's family member.